Refund Policy

Refund and Return Policy

All sales are final and non-refundable. Modern Bride does not accept returns, exchanges, cancellations, or refunds once an order, collected no-show fee, appointment payment, or service payment has been completed.

Online Orders

Bridal and special occasion items are selected, reserved, inspected, or prepared for each customer. Please review sizing, product details, timing, and photos before placing an order.

Order Issues

If you believe you received the wrong item or an item arrived damaged, contact Modern Bride within 48 hours of delivery with your order number and photos. Modern Bride will review the issue and determine the best correction when appropriate.

Appointments And Service Fees

Standard appointment bookings use a secure Shopify card hold with $0 due today. If a customer no-shows or cancels/reschedules within 48 hours, Modern Bride may collect the $50 appointment fee authorized at booking. Private experience appointments are paid upfront at Shopify checkout, and the paid private experience fee is non-refundable for no-shows or cancellations/reschedules within 48 hours. Collected no-show, late-cancellation, appointment, and styling service fees are final and non-refundable.

Contact

Questions before ordering? Talk/Text 602-632-8880 or email info@modernbrideaz.com.